Privacy Policy

The City of Valley View respects the privacy of visitors to our website. This Privacy Policy explains how information may be collected, used, and handled when you visit or interact with this website.

Information We Collect

You may browse most of the City of Valley View website without providing personal information.

The City may receive information that you voluntarily provide when you submit a form, send an email, request City services, report a problem, submit an application, or otherwise communicate with the City.

The website may also automatically collect limited technical information, such as browser type, device type, pages visited, and general website usage data. This information may be used to maintain, secure, and improve the website.

How Information Is Used

Information submitted through this website may be used to:

  • Respond to questions and requests

  • Provide City services

  • Process applications, permits, and other City business

  • Communicate important information

  • Maintain and improve City operations and services

  • Comply with applicable legal requirements

Public Records

Information submitted to the City of Valley View may be subject to disclosure under the Texas Public Information Act or other applicable laws.

Please do not submit sensitive personal information through general website forms or email unless it is necessary for the City service you are requesting.

Third-Party Services and Online Payments

The City of Valley View website provides links to third-party websites and services, including external payment providers, for certain City services and transactions.

When you follow a link to an external website, including to make an online payment, you are leaving the City of Valley View website. Information you provide on that website is collected and processed by the third-party provider and is subject to that provider's privacy policy, terms, and security practices.

The City of Valley View does not collect or store payment card information entered directly through a third-party payment provider.

The City may receive transaction information necessary to identify and process your payment, such as your name, account or reference number, payment amount, and confirmation of payment.

The City is not responsible for the privacy practices, content, or security of third-party websites.

Cookies and Website Analytics

This website and services used to operate it may use cookies or similar technologies for essential website functionality, security, and website analytics.

Links to Other Websites

The City website may contain links to other government agencies, organizations, businesses, or external resources for the convenience of visitors. The City of Valley View does not control these external websites and is not responsible for their content, availability, privacy practices, or security.

Changes to This Policy

The City of Valley View may update this Privacy Policy as necessary to reflect changes to the website, City practices, or applicable requirements.

Contact Us

If you have questions about this Privacy Policy or the City's website practices, please contact:

City of Valley View
308 W. Obuch St.
Valley View, TX 76272
(940) 726-3740